Our client – operating a Shared Service Centre to process over £1.5bn in invoices per year – suspected that invoices were being paid twice, or even more.
We were engaged to develop a duplicate payments test for inclusion in the business as usual payments process. The client required the automated tool to be developed in ACL.
Our team successfully implemented this solution which became an effective monitoring control in the client’s payment process. As expected, it prevented duplicate payments from occurring; further, on the back of its success, a retrospective review was commissioned to analyse payments prior to implementing the control.
Overall, several million transactions were analysed and significant amounts of recoverable cash were identified.